Privacy Policy
Last updated: January 2026
At PJ's Petals, I take your privacy seriously. This policy explains how I collect, use, and protect your personal information.
Information I Collect
When you contact me or place an order, I may collect:
- Your name and contact details (phone, email, address)
- Event details (date, venue, flower preferences)
- Payment information (processed securely through my payment provider)
- Any other information you choose to provide
How I Use Your Information
I use your information to:
- Fulfill your flower orders and deliver them on time
- Communicate with you about your enquiries and orders
- Send you updates about your order status
- Improve my services based on your feedback
- Comply with legal obligations
Data Protection
I take appropriate measures to protect your personal information from unauthorized access, alteration, or disclosure. Your data is stored securely and only accessible to me and trusted service providers who help me run my business.
Sharing Your Information
I do not sell or rent your personal information. I may share your information with:
- Delivery partners to fulfill your orders
- Payment processors to handle transactions securely
- Legal authorities if required by law
Your Rights
Under UK GDPR, you have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing of your data
- Request data portability
To exercise these rights, please contact me at 01387 214268 or via the contact form.
Cookies
This website uses minimal cookies necessary for basic functionality. I do not use tracking or advertising cookies.
Contact Me
If you have any questions about this privacy policy or how I handle your data, please get in touch:
Changes to This Policy
I may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.